Theodorou Group places special emphasis on the technical support of its customers both before and after the sale. Its goal is to provide high quality technical support services and immediate response both in our facilities and in the customer's area. For this reason it invests in the continuous training of technical staff and the upgrading of related infrastructure. It has over 90 trained technicians (higher and higher education) with a presence throughout Greece and Cyprus.

Technical support services include:

  • Help in choosing the right solution
  • Specification analysis by reviewing the needs at the customer's space and using product samples
  • Proper and seamless installation
  • Networking and integration with existing systems
  • User training at the level of operation and A level of maintenance
  • Emergency repairs in the field or in our laboratories throughout Greece
  • Preventive maintenance through technical support contracts tailored to the requirements of each company
  • Supply and management of spare parts and consumables
  • Access to a Technical Support Telephone Line

Go back to: Solutions

Contact Us

Invalid Input
Λάθος Εισαγωγή. Παρακαλώ ξαναπροσπαθήστε.
Please fill in the field
Please fill in the field
Please fill in the field
Παρακαλώ συμπληρώστε τον τίτλο της θέσης σας στην εταιρεία.
Please write a subject for your message.
Please fill in the field
Invalid Input